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LIU De-wen, LU Ruo-yu. Service Innovation Involved by Employees and Customers: From Conceptual Model to an IT Service Case[J]. Journal of Electronic Science and Technology, 2006, 4(4): 359-363.
Citation: LIU De-wen, LU Ruo-yu. Service Innovation Involved by Employees and Customers: From Conceptual Model to an IT Service Case[J]. Journal of Electronic Science and Technology, 2006, 4(4): 359-363.
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Service Innovation Involved by Employees and Customers: From Conceptual Model to an IT Service Case

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